Question 1

Are all Sakhir shoes handmade?

Accepted Answer

Every Sakhir pair is handcrafted using traditional shoemaking techniques by experienced artisans. While certain tools and machinery assist specific stages, the essence of the process remains deeply manual and craft-led.

Question 2

Are your shoes made-to-order?

Accepted Answer

Yes. Every Sakhir pair is crafted after an order is placed. We do not maintain large inventories or mass-produce our collections.

Question 3

How long does production take?

Accepted Answer

Production generally requires 15–20 working days. Custom and bespoke commissions may require additional time depending on complexity.

Question 4

Do you ship across India?

Accepted Answer

Yes. We ship throughout India and provide tracking details once your order has been dispatched.

Question 5

Do you ship internationally?

Accepted Answer

We accommodate select international orders. Please contact our team before placing an international order so that shipping arrangements can be discussed.

Question 6

How do I choose the correct size?

Accepted Answer

Please refer to our Size & Fit Guide. If you remain unsure, our team can assist personally through WhatsApp by reviewing your measurements and recommending the appropriate size.

Question 7

What if my feet are different sizes?

Accepted Answer

We regularly work with clients who have unique fitting requirements. Depending on the extent of variation, we may recommend custom sizing or a bespoke last.

Question 8

What is the difference between Custom and Bespoke?

Accepted Answer

Custom footwear begins with an existing Sakhir last and allows modifications in materials, colours, soles, and detailing.
Bespoke footwear begins with the creation of a dedicated last built specifically for your feet, resulting in the highest level of personalization and fit.

Question 9

What is a bespoke last?

Accepted Answer

A bespoke last is a wooden or high-density form created specifically around your foot measurements, proportions, and fitting requirements.
It serves as the foundation for future bespoke commissions.

Question 10

Can I choose my own leather?

Accepted Answer

Yes. Custom and bespoke clients may choose from available leather options, finishes, colours, and sole constructions.

Question 11

Why does the leather on my pair differ slightly from the photographs?

Accepted Answer

Leather is a natural material. Variations in grain, tone, markings, and texture are inherent characteristics of authentic leather and contribute to the individuality of each pair.

Question 12

Can I visit your workshop?

Accepted Answer

Yes. Workshop visits and bespoke consultations can be arranged by prior appointment at our Agra facility.

Question 13

How should I care for my shoes?

Accepted Answer

Please refer to our Product Care page for detailed guidance regarding cleaning, conditioning, storage, and long-term maintenance.

Question 14

Can Sakhir repair or restore my shoes?

Accepted Answer

In many cases, yes. Depending on the condition of the pair, we may be able to assist with sole replacement, refinishing, conditioning, or structural repairs.
Please contact us with photographs for assessment.

Question 15

Are Sakhir shoes designed to last?

Accepted Answer

They are designed to age gracefully. With appropriate care and periodic maintenance, a well-crafted leather shoe can serve its owner for many years.

FAQs

Frequently Asked Questions