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Privacy Policy

At Sakhir, we value discretion as much as we value craftsmanship.
This Privacy Policy outlines how we collect, use, and protect your information when you interact with us.

1. Information We Collect

When you engage with Sakhir, through our website, WhatsApp, or any other platform, we may collect:

  • Personal details (name, phone number, email address)

  • Shipping and billing information

  • Custom design preferences and measurements

  • Communication records (messages, emails, consultations)

We collect only what is necessary to serve you better.

2. How We Use Your Information

Your information is used strictly to:

  • Process and deliver your orders

  • Understand your requirements for custom designs

  • Communicate updates, confirmations, and support

  • Improve our products, services, and customer experience

We do not use your information beyond what is relevant to your interaction with us.

3. Data Sharing

Sakhir does not sell, rent, or trade your personal information. Your data may be shared only with:

  • Logistics and delivery partners (for order fulfilment)

  • Payment service providers (for secure transactions)

  • Internal teams for order processing and customer support

All such sharing is limited and necessary.

4. Data Security

We take appropriate measures to protect your information from unauthorized access, misuse, or disclosure. While no system is completely secure, we maintain industry-standard practices to safeguard your data.

5. Communication

By contacting us or placing an order, you consent to receive:

  • Order updates

  • Responses to your queries

  • Relevant communication regarding your custom requirements

We do not send unsolicited promotional messages without your consent.

6. Your Rights

You may request to:

  • Access the information we hold about you

  • Correct or update your details

  • Request deletion of your data (subject to order/legal requirements)

To do so, you may contact us directly.

7. Cookies & Tracking

If you interact with our website, basic cookies or analytics tools may be used to improve user experience and understand website performance. No intrusive tracking is conducted.

8. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements.

9. Contact Us

For any questions or concerns regarding this policy, you may reach out to us at:

Email:Support@sakhir.in

Phone/WhatsApp: +91 9315814680

At Sakhir, trust is not assumed.
  It is built and protected.

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